Shipping & Delivery Policy


At The Elwood Sisters Montville, we aim to process and deliver all orders as efficiently as possible. Please review the information below regarding our shipping and delivery procedures.

Processing Time

All orders are processed within 1–3 business days.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please note that processing times may be extended during holidays, promotional periods, or high-demand seasons.

Estimated Delivery Time

Estimated delivery times are typically between 3–7 business days, depending on the destination country and local carrier services.

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to customs processing, carrier disruptions, weather conditions, or other circumstances beyond our control.

Delivery times are estimates and cannot be guaranteed.

Shipping Origin

Orders are fulfilled and shipped directly through our international fulfillment partners.

For international deliveries, customs duties, import taxes, or additional handling fees may apply depending on local regulations in the destination country. These charges, if applicable, are the responsibility of the customer.

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on:

  • Destination country
  • Package weight
  • Shipping method selected

Any applicable shipping fees will be clearly displayed before completing the order.

Delivery Responsibility

  • Once tracking information confirms successful delivery to the address provided, responsibility for the package transfers to the customer.
  • Customers are responsible for ensuring that all shipping information entered at checkout is accurate and complete.
  • Address corrections or modifications must be requested within 24 hours of placing the order. We cannot guarantee changes after this period.

Tracking Information

All orders include tracking information where available. Customers are responsible for monitoring the shipment status using the provided tracking link.

Contact

For any questions regarding shipping or delivery, please contact:

The Elwood Sisters Montville
Email: info@theelwoodsisters-montville.com